WHAT ARE THE 2 FORDS NETWORK SERVICE CHARGES ?

Click here to access the 2 Fords Network Prices & Services page.

2 FORDS NETWORK DIAL-UP LOCAL ACCESS AVAILABILITY

Hi quality Analog local dial-up access is now offered in the following areas: Aransas Pass, Rockport, Ingleside, Portland, Sinton, Odem, Corpus Christi, Bayside, Fulton, Port Aransas.

Additionally, the latest technology V.90 56K digital local dial-up access is offered in the following areas. Rockport, Aransas Pass, Ingleside, Portland.

2 FORDS NETWORK PROMOTION OFFERS

Our primary promotional offer is our customer referral program. One free months access is available to those customers who sign up their friends and help them set up their computer to the 2 Fords Network. Be sure to let our staff know at the time of sign up that your friend is a referral. After they have paid for two months service you will be credited for your free month.

COMPARE 2 FORDS NETWORK WITH OTHER AREA PROVIDERS ?

The 2 Fords Network has 9 fast and powerful Quadra 950 Macintosh servers and 1 Windows NT server, making us #1 in this area in power, ram, and storage capacity. 144 incoming telephone lines gives us the ability to to let more people on the net at the same time than any other provider in this area. A total of 4 T1's are connected to the 2 Fords Network equipment. No other provider in this area has more bandwidth connection to the internet backbone. We are the only internet provider in this area to offer the newest technology, specifically, the latest protocol V.90 digital equipment which gives the absolute fastest connect speeds to the internet outside the high cost isdn system. We are the only provider in this area that offers live, local, onsite tech support 24 hours.

You ask us to compare??? There is no comparison!!!

IS YOUR TECHNICAL SUPPORT ADEQUATE ?

The 2 Fords Network tech support continues to run 24x7. 24 hours each day, 7 days each week. Even weekends and holidays. A technical log is kept in the control room computer of each trouble call that comes in and its solution. Using this database, our technical staff has earned an excellent reputation for resolving problems quickly. In addition, there is an on-line problem page called "Bugs 'n' Fixes" where you can post your own problems online and check back the next day to see if a solution has been found. The most recent addition to the 2 Fords Network, "The Members Discussion Group" is also a great tool for technical support since problems can be immediately addressed by all subscribers to the group. Want to join in? Send an email to addname@2fords.net with your email address and a request to join the email group.

HOW ABOUT TECHNICAL SUPPORT FOR MACINTOSH COMPUTERS ?

Our control room is equipped with both Macintosh and IBM type computers. At any point, either format can be accessed to find solutions to your problems. Being primarily a Macintosh server, naturally, that format is supported as well. We also can do repair and software updates of any Macintosh computer.

WILL I GET BUSY SIGNALS ?

To maintain our reputation in this area of having the best line per customer ratio, we are continuously adding modems to our servers. In spite of keeping these high standards the possibility of a busy signal is still present. When the situation occurs, however, it is normally for a very short period of time, even during peak periods. To help reduce the possibility of busy signals, the 2 Fords Network has different price range and people per modem ratios. See the 2 Fords Network Prices & Services page for more details.

WHAT DOES UNLIMITED ACCESS MEAN ?

Unlimited access simply means that with the 2 Fords Network, you can reach all portions of the World Wide Web, even AL. However, AOL, and some others charge you an additional fee to access their site. Many times the term unlimited access is misunderstood as to mean unlimited usage. This is not the case with any service providers. All Internet service providers who offer unlimited access, defines the service as based on intermittent usage. This simply means that you cannot leave your computer connected to the Internet for 24 hours without logging out. This is done to avoid abuse or users forgetting to log out. In this way, all users get better facility of access.

With this in mind, the 2 Fords Network has set two disconnection delays. The first occurs after 20 minutes of inactivity, the other occurs after 6 consecutive hours on-line. There is nothing stopping you from going back on-line immediately following such a delay.

WHAT IS THE REASON FOR SPEED VARIATIONS ON THE INTERNET ?

To fully understand what is involved when you connect to Internet, you must first understand how data travels through this vast network.

When you send or receive information, the data goes through your modem, the telephone line that is connected to an outlet, the telephone network, our modems, the Internet network which is made-up of various paths over different types of links, through various routers and servers around the planet.

You will easily understand that the speed at which data travels over the Internet can be influenced by one or more of these elements and that it will vary constantly during navigation. You can only navigate as fast as the weakest link in the chain will allow you to, regardless of your modems capacity.

Presently, the most important obstacles in the way of high-speed access to the Internet are : telephone network infrastructures which were designed to carry voice transmission, not high-volume data transmission, the quality of links by which servers are accessed on the Internet and bottlenecks that can occur with these servers during peak periods.

Of course there are a certain number of elements that we can control, such as our network. Since we have the largest number of servers in this area and high-speed T-1 links to the backbone that is equal to or greater than any of our competitors in this area, you can be assured that your connection to the internet is the absolute best possible through the 2 Fords Network.

To assure the best possible connection it is important to go through a few basic verifications such as : your modems settings, the length and the quality of the telephone line that runs between your modem and the telephone outlet and even the quality of other telephones connected to the same line as your modem. It is essential not to overload your telephone line with too many telephones and to stick to quality products.

If you have any further questions, please call our tech support line at 758-5527.